SKJM Forum

Support => iCam Support => : jpwrnglr May 14, 2010, 04:12:08 AM

: Uninstalling
: jpwrnglr May 14, 2010, 04:12:08 AM

I had to uninstall iCam because for some reason, the Visual Studio was giving me trouble trying to update iTunes & Quicktime. Now I'm trying to reinstall but it keeps telling me another installation is in progress. I'm running Windows XP and used the Windows Add/Remove programs to uninstall.

: Re: Uninstalling
: OUAnthony May 14, 2010, 04:33:32 PM

Have you tried rebooting and then reinstalling?

: Re: Uninstalling
: Jay May 14, 2010, 10:23:11 PM

If rebooting doesn't resolve the issue, then maybe the un-installation of the previous version didn't finish successfully.

Microsoft has a utility called the Windows Installer CleanUp Utility.  It's available here: http://support.microsoft.com/kb/290301

Please try that utility on iCamSource.  If it's successful, re-download the iCamSource installer to see if it works.

: Re: Uninstalling
: jpwrnglr May 15, 2010, 05:57:54 AM

I got it. I had to clear out all my Temp folders and then reboot. That got it to install again.