SKJM Forum

Support => iCam Pro Support => : Berlingoman March 24, 2016, 09:50:39 AM

: Connection closed
: Berlingoman March 24, 2016, 09:50:39 AM

Hi
I get connection closed within 1 sec. on 2 iPhones running 4g mobile data remote... When sharing internet from the iphone to a ipad the ipad icam pro works fine?! I tried to reinstall iphone icam pro but same issue?!
I tried both with and without proxy... I payed for both service and proxy...

: Re: Connection closed
: SKJM Support April 11, 2016, 03:22:43 AM

Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn’t work, please let me know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

Our iCam Pro Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icampro/help/troubleshooting.php#icam3

Also, please quit or disable all firewall software on the computer running iCamSource Pro (temporarily) to see if iCam Pro starts working. If it does, we can configure the firewall to work with iCam Pro.