SKJM Forum

Support => iCam Pro Support => : Pontihog May 25, 2020, 07:24:37 AM

: iCamSourcePro.exe has stopped working error
: Pontihog May 25, 2020, 07:24:37 AM

Been a long time iCam user and upgraded to the windows pro version and it seems after a few hours of working, it just stops.

It is either icamsourcepro is not responding or iCamsourcePro.exe has stopped working.

Any ideas as what could be causing this? Using version 1.3.1.1

Thank you

Ponti
: Re: iCamSourcePro.exe has stopped working error
: Stefan May 31, 2020, 01:52:10 PM
How many cameras are you using with the iCamSource Pro? Was the iCamSource more stable than the iCamSource Pro? (I am assuming that you are not attempting to run both applications at the same time?)


Been a long time iCam user and upgraded to the windows pro version and it seems after a few hours of working, it just stops.

It is either icamsourcepro is not responding or iCamsourcePro.exe has stopped working.

Any ideas as what could be causing this? Using version 1.3.1.1

Thank you

Ponti
: Re: iCamSourcePro.exe has stopped working error
: Pontihog June 01, 2020, 05:27:43 PM
How many cameras are you using with the iCamSource Pro?

Presently using three wifi cameras.  Just deleted one to see if this made any different.  It did not make any difference

 Was the iCamSource more stable than the iCamSource Pro? (I am assuming that you are not attempting to run both applications at the same time?)

iCamSource seemed more stable before.  I am not attempting to run both simultaneously


Been a long time iCam user and upgraded to the windows pro version and it seems after a few hours of working, it just stops.

It is either icamsourcepro is not responding or iCamsourcePro.exe has stopped working.

Any ideas as what could be causing this? Using version 1.3.1.1

Thank you

Ponti
: Re: iCamSourcePro.exe has stopped working error
: Pontihog July 15, 2020, 08:44:26 AM
Any reply to the above response to your questions will be appreciated.
: Re: iCamSourcePro.exe has stopped working error
: Stefan July 19, 2020, 11:17:57 AM
What is % CPU usage of the iCamSource Pro when running, in the Task Manager? Are you connecting to your cameras using a JPEG or MJPEG URL? Do you know if you can reduce the frame rate within your IP camera settings, and if so, what is the current setting? Reducing frame rates can reduce the amount of work that the iCamSource Pro has to handle on your computer, as it is also doing video encoding and recording.