SKJM Forum

Support => iCam Pro Support => Topic started by: threat45 on March 12, 2015, 12:24:17 AM

Title: iCamSourcePro.exe has stopped working
Post by: threat45 on March 12, 2015, 12:24:17 AM

Hello,

Just purchased and installed iCamSourcePro.exe on a fresh windows 7 setup. As the title states, I get this crash error almost every 2-3 hours using a Logitech Orbit Cam AF hooked up to a 32 ft. USB cable if that matters.

Everything was working fine for the past week until 2 days ago. When I also stop the camera I get this Unhandled Exception error consistently:

justpaste.it/jwby
Any ideas? Would you need more information? Thanks in advance.

//EDIT
After uninstalling and removing every reference to icam using regedit and doing a fresh install, all seems to be working well for now :)

A

Title: Re: iCamSourcePro.exe has stopped working
Post by: SKJM Support on March 14, 2015, 02:00:03 PM

We have seen issues caused by USB hubs and extension cords before. Please try plugging it directly into the computer (without the extension cable) to see if that has any effect on the behavior.