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Messages - dawn

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iCam Support / Re: Issues with Trendnet TV IP110W -
« on: February 05, 2015, 09:58:17 PM »
This same thing happens with my Foscam.


I can't figure it out and I really wish Foscam would make their cameras able to change the FPS.


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iCam Support / Re: Slow frames and constant network camera offline
« on: January 25, 2015, 06:24:33 PM »
That sounds like a good plan of problem-solving action!!!!  I may have to wait a while to try this until I have a couple of hours to take my time to observe the results. 

Today, I saw less of the offline screen, which I think may be because I lowered the FPS on each of them and I deleted the webcam as a camera. 

Through the night, all 3 cameras went off every hour at the same minute.  1:08, 2:08...  I think that is peculiar and must mean something.  I will check again to see if it may be the macbook pro, but I remember setting the preferences of the computer to NEVER go to sleep.

I will keep you updated as I try the suggestions you have provided.  I appreciate you time and expertise.

 

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iCam Support / Re: Slow frames and constant network camera offline
« on: January 23, 2015, 09:04:52 PM »
I have been able to access the working cameras with the iSmartViewPro app after checking to see the iCam app has a camera down.  One of the cameras is down more than the other.  Occasionally, the iSmartViewPro app will not be able to connect to one or the other camera, but not as much as the iCam app.  Also today, the new camera went off the same minute in the hour for 5 hours again.  The other camera in the living room was off line from both apps most of the day.  I am going to move that camera outside and reset it because it has been having troubles more than any of them.  It may be the placement.

Tomorrow, I hope to rename each of my wifi access points and assign the cameras to a specific one.

What do you think about 2-3 views coming up on the icam app.  It's like double or triple vision.


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iCam Support / Re: Slow frames and constant network camera offline
« on: January 22, 2015, 09:31:13 PM »
That could be but wouldn't the webcam camera have stopped too?  I mean, I didn't ever see the webcam motion recorded shots stop connecting with the camera disconnected screen.

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iCam Support / Re: Supported Pan-Tilt USB Webcams and Network IP Cameras
« on: January 22, 2015, 08:52:12 PM »
Although, I am working through some kinks in my home network, iCam works with my Wansview Pan and Tilt.  My friend has had no problems with any of his Wansview Pan-Tilt and iCam working together wonderfully.

By the way, how do you control the pan and tilt from the phone app?  I saw my friend do it on his phone by touch screen.  I don't see any adjustments on the phone or iCamSource program to set this up.

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iCam Support / Re: Slow frames and constant network camera offline
« on: January 22, 2015, 08:42:24 PM »
Thank you for the information.  I was able to adjust the fps in the camera by going to the IP address on line.  On the first page next to the camera view was the adjustment and just as you said, it was set to 30.  I moved it down to 5, but iCamSource's processor percentage was still at around 39 most the time with all 3 cameras set to 5fps.  It is probably the webcam on the macbookpro.  It is not a great picture anyway without really good light, so I will delete it as an iCamsource. 

I do think the multiple access points are an issue for this reason:  Sometimes iCam app on my iPhone shows 2-3 thumbnail videos from the same camera.  Don't you agree, this may be the multiple access points that the camera is reaching sending the same video-motion detection snapshots to iCam. 

Oh and thanks for the info about the IP address.  When I changed the new Wansview PZT camera's IP address to match my network's first 3 numbers, it connects easily(although a blurry picture was disappointing.)

One other thing I noticed, but not sure what it proves: Both the inside Wansview cameras (in the same room while I problem solve) went off line at exactly the same time and for 4 hours this morning; they went off at 20 minutes past the hour.  For example, I had the Offline Screen recorded at 8:40, 9:40, 10:40, and 11:40.  It's like what ever is causing it runs in an hour cycle.

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iCam Support / Re: Slow frames and constant network camera offline
« on: January 21, 2015, 09:26:03 PM »
Thank you.  I am just about to check my macbook pro's processor speed.  When I changed the icam source preferences to jpeg from mjpeg, it seemed to help but I am still getting the screen on my motion detection recordings that the cameras are going offline at least 4 times an hour and sometimes staying off 15 minutes.  After monitoring the computer processor usage percentage for iCamSource for a few minutes, I saw the percentage go from 38% up to over 80%.  This is just with 2 Wansview outdoor cameras and the macbook pro's web cam.  So from what you explained, I will need to change the fps on the cameras.   I will look into the cameras' preferences to check how to do that.

Do you have different access points in your home for your wifi network?  I have been told that I should change the name on each of these access points so the camera can be connected to one and not jump over to another one that may overlap that area near the wifi camera.  I am confused about if this means changing the wireless network name.  That means I will have different networks for each zone in my home network.  Won't that cause interruptions to mobile devices traveling around my wifi area?  I have Apple Airports and I have them set up with excellent -good quality on most everything that connects through them.  I have heard that too many can cause confusion so maybe that is my issue.    I connected my house Wansview camera via ethernet to my airport extreme, but it was still disconnecting continuously throughout the day.  I wonder if I should have turned off the wifi in the camera's preferences.   

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iCam Support / Re: Slow frames and constant network camera offline
« on: January 21, 2015, 06:48:27 AM »
Thank you for your suggestions.  I will check my computer's processor this evening.  I am also switching icam source on my MacBook pro to JPEG to see if that helps with the camera going off line to icam per a suggestion from skjm support.  I will keep you posted.  And I just got another Wansview camera, this one is a PTZ so I hope I can get that one set up.

Do you know if all the other IP addresses start with 10.#.##... If this new camera must start with the same?  It starts with 192.#. I think I remember changing the other cameras to match the 10.# wig the different last number of course.

Yes I do have the cameras with static IP addresses but my computers may not so I will check into that.

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iCam Support / Slow frames and constant network camera offline
« on: January 18, 2015, 10:00:56 PM »
Icam monitor has everything I want.  When I first bought it, the only cameras I had were the web cams on my macbook pro and 2 iphone 5s that had iCam Source apps on them.  I was able to monitor all three camera and see the recorded motion events from my iphone 6+.  Perfect for what I want out of a surveillance system.

Then my Wansview wireless lan cameras were added to the mix (the iphones didn't have enough battery power for permanent use and wanted night vision.)  It has been very difficult for me to get them to work with the icam monitor system.  I had to have help from someone who had already had success with his system.  He showed me how to use a Windows computer to set them up and find the necessary IP addresses and MAC addresses to set it up.  After several hours of trying, I can now see the cameras on the computer ( Macbook Pro running Snow Leopard) and my iphone 6+, but here are the problems:

1. The live video is very delayed and slow.  It is only a frame per 3-8 seconds.  If someone walks briskly across the room they are not even detected.  The same problem with the recorded events.  They are very spread out and are 8-15 seconds apart.  Not like it was before the Wansview cameras were added.  Note:  I have another app running on my phone that came with the cameras.  It is called iSmartViewPro.  It was free and has a great quality live feed video.  It doesn't have the recorded motion events options that I can access quickly from my phone.  Instead, it has an alarm feature that can be set up to send video files to email, or just saved on a hard drive to be viewed later.   I don't have time for all that.  I like being able to access the motion detected and able to turn it on and off via the app on my phone.  But.... the iSmartViewPro app has almost perfect live feed with only a very little delay and I estimate it to show 4 or more frames per second in real time.

2. The icam app continually has the error screen, Network Camera Offline.  One of the cameras has this screen recorded every hour.  When looking at the recorded motion events, there was this screen every hour at the :28 minute.  Like 4:28, 5:28, 6:28...  With the recorded time showing, the camera is off line anywhere from 2-15 minutes.  This camera is in my husbands shop, far from any other wifi airport access other than the one in the shop.  The house camera goes off line much more with no trend.  It stays off for 5-30 minutes.  It goes off line 4-6 times an hour.    The webcam on the macbook pro that is running the icam program doesn't ever give the network camera offine screen, but many times will not show because the program give the error box that no icam sources are detected even though the other app shows the live feed with no lag.

I really want to use icam because with my friend's success and what I saw of the program before I got the wifi cameras, the program is perfect for the reasons stated before.. But the problems listed make it very hard to use this app and program. 

Any suggestions will be appreciated.  I have looked for hours on your topics and the web to find something to help this.

Dawn

Some information about my network: I have Comcast internet and have had no problems with speed.  I have an Airport Tower as the first of 5 airport wifi access points.  I have this many because the shape of our 3500 square ft house and also for our pool area and my husband's shop located beyond the pool area.  I kept adding Airport expresses when a certain area had low connection.  2 of the Airport expresses are connected to speakers for Airplay.  I have been told that the number of wifi access points may cause connection confusion with wifi cameras, but not sure about a solution that will still allow seamless transfer for mobile devices.  I do have the Airport Extreme connected with ethernet to the Airport Tower(bridged.) T


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