SKJM Forum

Support => iCam Support => : racheltoyer May 16, 2020, 07:07:26 PM

: "Sign in Error - Invalid email or password" Do you need to create an account?
: racheltoyer May 16, 2020, 07:07:26 PM

Hello :) What am I doing wrong? On the iCam source in get this error when I type in my email and a password:

"Sign in Error - Invalid email or password" Do you need to create an account?"

Thanks!

: Re: "Sign in Error - Invalid email or password" Do you need to create an account?
: Stefan May 17, 2020, 01:58:38 PM

That error is related to the iCam Cloud settings: https://skjm.com/icam/help/cloud.php

Are you attempting to connect the iCamSource to your iCam Cloud subscription?