SKJM Forum

Support => iCam Pro Support => Topic started by: slappywhite on October 05, 2015, 07:17:03 AM

Title: Orientation flipped since iOS 9
Post by: slappywhite on October 05, 2015, 07:17:03 AM

Ever since iOS 9 came out, the orientation of iCam is flipped when the phone is in orientation lock mode. I mean, I used to have the home button on the right when in landscape mode, now the app is upside down and I need to hold the home button to the left. Is there a way to fix this?

Title: Re: Orientation flipped since iOS 9
Post by: SKJM Support on October 16, 2015, 10:46:54 AM

The default lock orientation may have changed with the recent iOS update. Unfortunately, that is not something we have control over.

Please let us know if you have any further questions or concerns.

Title: Re: Orientation flipped since iOS 9
Post by: nigels0 on November 03, 2015, 05:35:20 AM

Well it doesn't happen with all applications. Most everyone else must be doing something right.

I don't have orientation lock set on my iPad, but the screen revolves 360 degrees on startup - this cannot be normal.

Title: Re: Orientation flipped since iOS 9
Post by: nigels0 on November 24, 2015, 11:13:41 PM

I guess this app is not supported any more  >:(

Title: Re: Orientation flipped since iOS 9
Post by: Stefan on November 25, 2015, 07:28:56 AM

Quote from: nigels0 on November 24, 2015, 11:13:41 PM

I guess this app is not supported any more  >:(

If you launch the app with the Orientation Lock turned off it should rotate to whichever orientation the device is currently in. Once it has rotated, you can turn the Orientation Lock on while the app is still running the lock it in place. Is that not working for you?

Title: Re: Orientation flipped since iOS 9
Post by: nigels0 on November 29, 2015, 07:14:41 AM

With lock off it rotates 360 degrees. But that means a lot of effort in total  to bypass a programming error.

Title: Re: Orientation flipped since iOS 9
Post by: slappywhite on December 28, 2015, 05:31:20 PM

no update on this? I can post a video but here's what's happening:

Orientation lock disabled: App is launched, defaults to the old view, with home button on the right. Flip it around and the orientation flips, as expected.

Orientation lock enabled: App is launched, defaults to old view for a half second, then automatically flips to opposite orientation. Home button is on the left. It's quite comical and I'm sure not intentional behavior or some default behavior in iOS.

Let me know if you want the video.

Title: Re: Orientation flipped since iOS 9
Post by: slappywhite on December 29, 2015, 12:27:33 PM

Here's a gif of this goofy behavior. This is with orientation lock enabled.

(https://media.giphy.com/media/8ZxPtXZsVE5Ta/giphy.gif)

Title: Re: Orientation flipped since iOS 9
Post by: SKJM Support on December 30, 2015, 10:33:50 AM

Thank you for your post!

We were able to replicate the issue and will have it fixed in the upcoming update.

Title: Re: Orientation flipped since iOS 9
Post by: slappywhite on January 04, 2016, 07:43:20 AM

Yay! Happy to see this one resolved. Thanks!

Title: Re: Orientation flipped since iOS 9
Post by: nigels0 on June 03, 2016, 08:39:01 AM

Resolved