Topics

1

iCam Pro Support / Safe external access (no open ports) using VPN

« on: August 01, 2018, 04:22:13 PM »

Open ports on routers can be a security risk, so I avoid them.  UPnP and NAT-PMP are disabled in my router.

To access my network from outside the office I use a VPN that is built-in to the router.  Over the cell (AT&T / LTE) network, I connect my iPhone to my router using L2TP VPN and am able to a access other resources on the network such as screen sharing and DVR security cameras.  However, iCamSource Pro cameras won't show up this way -- "Broker Connection Error: Your network may be preventing you from making a UDP connection to the iCam Broker Server."

When I connect on WiFi to the network everything works fine.  Why won't UDP go over a VPN like this? 

2

iCam Support / iCam beeping and unzooming

« on: August 22, 2013, 11:22:32 AM »

I have 4 cameras (3 iMacs and 1 Mac Pro with Logitech USB cam) with iCam on my iPhone 4S.  Yesterday suddenly iCam would randomly beep and zoom out to show all 4 cameras.  I would click on a camera to zoom in and hear the audio, and within a second or 2 it would beep and zoom out.  I tried quitting iCam and even powering down my iPhone, but it made no difference.  My iPhone works perfectly well otherwise.

Today, it's still doing the random beeping every few seconds, but it's staying zoomed in most of the time now that I turned off the hires option.

What is going on?  Thank you.