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iCam Support / iCam source software just stops working about every 24 hours?
« on: July 17, 2009, 06:28:39 AM »
Here's an issue that I'm not sure why it's happening, but it is going to create a problem for us if we want to travel and use iCam to check on the dogs and bird remotely from our iPhones.
We have 2 Linksys WVC54GCA wireless cams running using two instances of iCam v1.3. The iCam source software is running on a dedicated brand new Mini Mac located on our home LAN and it's sitting idle most of the time, however, we have sleep mode turned OFF so it doesn't affect iCam source.
For whatever reason, iCam simply stops working and we're unable to view the cameras from our iPhones. The message says that there's no name etc that matches the iCam database, or something like that. This failure of the iCam source programs happens about every 24 hours of continuous running.
I know the cameras are working because using a standard Safari browser, we can put in the link to them and view them that way.
Now here's the thing that's odd. If we log into the Mac Mini and do nothing except stop, then start the iCam source apps, the iPhone video appears and everything is fine again. As each instance is turned OFF then ON, it's video quickly appears in sequence on the iCan iPhone software windows.
So, it's apparent that the problem lays in the iCam source code and for some reason, it simply disconnects itself from its server, so the iPhone counterpart doesn't know it's there. There are NO crash LOGS.
I'd recommend that somehow the iCam source code have a method of calling the server now and then to validate that it's still there, essentially equivalent to a stop then start routine. Failing that, this should happen at least every 24 hours, or perhaps a use defined variable they can use on the set up screen.
Anyone else getting this problem?
Regards,
Doug
We have 2 Linksys WVC54GCA wireless cams running using two instances of iCam v1.3. The iCam source software is running on a dedicated brand new Mini Mac located on our home LAN and it's sitting idle most of the time, however, we have sleep mode turned OFF so it doesn't affect iCam source.
For whatever reason, iCam simply stops working and we're unable to view the cameras from our iPhones. The message says that there's no name etc that matches the iCam database, or something like that. This failure of the iCam source programs happens about every 24 hours of continuous running.
I know the cameras are working because using a standard Safari browser, we can put in the link to them and view them that way.
Now here's the thing that's odd. If we log into the Mac Mini and do nothing except stop, then start the iCam source apps, the iPhone video appears and everything is fine again. As each instance is turned OFF then ON, it's video quickly appears in sequence on the iCan iPhone software windows.
So, it's apparent that the problem lays in the iCam source code and for some reason, it simply disconnects itself from its server, so the iPhone counterpart doesn't know it's there. There are NO crash LOGS.
I'd recommend that somehow the iCam source code have a method of calling the server now and then to validate that it's still there, essentially equivalent to a stop then start routine. Failing that, this should happen at least every 24 hours, or perhaps a use defined variable they can use on the set up screen.
Anyone else getting this problem?
Regards,
Doug