SKJM Forum

Support => iCam Support => Network / IP Camera Compatibility => : jdwoof April 06, 2011, 07:10:20 PM

: trouble with Icam on Ipod4
: jdwoof April 06, 2011, 07:10:20 PM
I recently downloaded icam on my Ipod touch, and icam source on my computer.  video on computer works, and I can view the camera from http://skjm.com/icam/web/, but I cannot view it from my ipod.  When i turn on icam, I get a message that reads "update required, would you like to visit the app store to update?"  When I click YES, it takes me to the site that says it is already installed, and there is nothing to update.  The screen turns black if I hit "no".  I am able to enter the login and password, but nothing shows.  am I doing something wrong, or is this not compatible with the ipod touch?  I get the same thing from my I-pad, doesn't work on it either. (but I can view  it from the website above)
: Re: trouble with Icam on Ipod4
: SKJM Support April 06, 2011, 10:20:48 PM
If you are seeing the update message I would suggest deleting iCam from your iPhone and re downloading it from the Apple App Store. If you use the same iTunes account you will not be charged a second time.