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iCam Pro Support / Getting "Source Connection Error" with Linksys E2500 router
« on: June 14, 2015, 04:47:55 AM »
Hi
I've got iCam Source Pro on my Mac, using the integrated webcam and I've got iCam Pro in my iPhone.
I can connect while the iPhone is on the same wi-fi as the Mac, but I get "Source Connection Error" when on 3g/4g/another wi-fi.
I've tried the following:
1. Checked username and password.
2. I restored my subscription in the app on my iPhone (got "No sources found" before doing that).
3. I went to iCamSource Pro > Preferences > Advanced and enabled Auto-config Router and it says "UPnP Success 13000 -> 13000" when I click Play.
4. iCamSource Pro says "Connected to Server" when I click Play.
I have a Linksys E2500 router. I've gone to the router administration and disabled the IPv6 SPI Firewall and the IPv4 SPI Firewall under Security > Firewall. No change.
I previously had some D-Link router on which I think iCamSource Pro worked -- it stopped working at some point, and it is entirely possible that it stopped working when I got the new Linksys router.
Does anybody have any suggestions to more things I can try to get it to work?
I've got iCam Source Pro on my Mac, using the integrated webcam and I've got iCam Pro in my iPhone.
I can connect while the iPhone is on the same wi-fi as the Mac, but I get "Source Connection Error" when on 3g/4g/another wi-fi.
I've tried the following:
1. Checked username and password.
2. I restored my subscription in the app on my iPhone (got "No sources found" before doing that).
3. I went to iCamSource Pro > Preferences > Advanced and enabled Auto-config Router and it says "UPnP Success 13000 -> 13000" when I click Play.
4. iCamSource Pro says "Connected to Server" when I click Play.
I have a Linksys E2500 router. I've gone to the router administration and disabled the IPv6 SPI Firewall and the IPv4 SPI Firewall under Security > Firewall. No change.
I previously had some D-Link router on which I think iCamSource Pro worked -- it stopped working at some point, and it is entirely possible that it stopped working when I got the new Linksys router.
Does anybody have any suggestions to more things I can try to get it to work?