SKJM Forum

Support => iCam Pro Support => : nigels0 January 17, 2015, 08:23:30 AM

: ICam Source Pro not working on Mac Pro 2 Yosemite
: nigels0 January 17, 2015, 08:23:30 AM

Hi,

I'm now getting the app to crash pretty much soon after I start it. Both as an administrator, and as a standard user. I've deleted and re-installed the app - and cleared the cam plist files with no success. I've sent you the crash logs, so would hope for your view as to why this is happening.

: Re: ICam Source Pro not working on Mac Pro 2 Yosemite
: SKJM Support January 19, 2015, 07:35:14 PM

There may be some invalid raw video data that the app is having problems with creating a final webm video file, so I would suggest deleting any files in your iCamSource Pro’s Events Folder that are not webm files and hopefully that will resolve the crashing issue when launching iCamSource Pro.

: Re: ICam Source Pro not working on Mac Pro 2 Yosemite
: nigels0 January 20, 2015, 01:10:47 PM

Looks like that fixed it. I just deleted everything and it starts up OK now. Thanks.

: Re: ICam Source Pro not working on Mac Pro 2 Yosemite
: SKJM Support January 20, 2015, 08:15:03 PM

I’m glad you got it working!

If you have any other issues or questions, please let us know.