SKJM Forum

Support => iCam Support => : Wally September 19, 2010, 11:31:53 AM

: iCAMSource 2.1 crashes on my iMac !!!
: Wally September 19, 2010, 11:31:53 AM
Hi all -

ever since I updated, iCAMSource has been NOT running when I come home after a spell. Further, lately, it locks up my whole computer causing me to hard crash/restart !!! Unacceptable. Any ideas anyone? As I type this, I wonder if it does not know how to elegantly handle a stored files limit... I will investigate this and get back to you all..

- Wally
: Re: iCAMSource 2.1 crashes on my iMac !!!
: sealander September 19, 2010, 02:47:48 PM
I have exactly the same problem using a Silver Door Power Mac running OS 10.4.11

The iCamSource application runs fine and I can consistently access the camera using my iPhone. The problems start when I return and attempt to regain control of the computer. As soon as I use the mouse to do anything, the cursor freezes and I have to power down and re-boot. This is not a random problem. It happens every time I use iCamSource.
: Re: iCAMSource 2.1 crashes on my iMac !!!
: Wally September 19, 2010, 03:48:10 PM
I should have given my stats:

Earlier Intel iMac 1.83 GHz Intel Core Duo running OSX 10.5.8

I am booted off an external Firewire, but that hasn't proven to be a problem anywhere else for any reason

Everything was fine until I updated to 2.1
: Re: iCAMSource 2.1 crashes on my iMac !!!
: Jay September 19, 2010, 09:04:44 PM
If iCamSource is crashing, there should be crash logs.

The crash logs would be in:

/Users/<Your Username>/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log

or in:

/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log

If you find crash logs, please email the most recent one to support@skjm.com.   Please refer to this forum thread in your email.