Author Topic: iCamSource Pro has stopped working error - Windows 10  (Read 50 times)

JB01

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iCamSource Pro has stopped working error - Windows 10
« on: November 02, 2017, 05:46:28 PM »
iCamSource Pro will detect motion and then record maybe 3 or 4 videos before it crashes and displays "iCamSourcePro.exe has stopped working". I am running Windows 10 and do not have any other webcam software running. My webcam (Logitech C310) is plugged directly into the back of my machine. Log file below appreciate any help.

Version=1
EventType=CLR20r3
EventTime=131541391712841701
ReportType=2
Consent=1
UploadTime=131541391722792405
ReportStatus=268435456
ReportIdentifier=db396ddf-85d8-43cc-aeaf-077787a7cbfb
IntegratorReportIdentifier=5fe300f5-5600-42c6-93c8-20b9283a9a29
Wow64Host=34404
Wow64Guest=332
NsAppName=iCamSourcePro.exe
AppSessionGuid=00003a2c-0001-002a-eecc-0b573254d301
TargetAppId=W:0006c288b0d0d21fd1b8f89e83744a4dc4430000ffff!0000aed31b572a98e1230874b60351045d430ce5968a!iCamSourcePro.exe
TargetAppVer=2017//02//08:17:04:06!0!iCamSourcePro.exe
BootId=4294967295
ServiceSplit=3539031
TargetAsId=384
Response.BucketId=e1bf7ad36180d1d03bfe9123e315d3ad
Response.BucketTable=5
Response.LegacyBucketId=129468845724
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=iCamSourcePro.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=missing
Sig[2].Name=Problem Signature 03
Sig[2].Value=589b4f86
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Drawing
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.7.2046.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=589c0722
Sig[6].Name=Problem Signature 07
Sig[6].Value=33f
Sig[7].Name=Problem Signature 08
Sig[7].Value=0
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.InvalidOperationException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e2a5
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e2a5934c14e66921972cbe137a4819ff
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=f3fa
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=f3fae4ae97d151f107276b446dfe11a5
UI[2]=C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
UI[3]=iCamSourcePro.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\System32\KERNEL32.dll
LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\System32\WS2_32.dll
LoadedModule[6]=C:\Windows\System32\sechost.dll
LoadedModule[7]=C:\Windows\System32\RPCRT4.dll
LoadedModule[8]=C:\Windows\System32\SspiCli.dll
LoadedModule[9]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[10]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[11]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[12]=C:\Windows\System32\msvcrt.dll
LoadedModule[13]=C:\Windows\System32\combase.dll
LoadedModule[14]=C:\Windows\SYSTEM32\MFReadWrite.dll
LoadedModule[15]=C:\Windows\System32\ucrtbase.dll
LoadedModule[16]=C:\Windows\SYSTEM32\MSVCP110.dll
LoadedModule[17]=C:\Windows\System32\GDI32.dll
LoadedModule[18]=C:\Windows\SYSTEM32\MSVCR110.dll
LoadedModule[19]=C:\Windows\SYSTEM32\MF.dll
LoadedModule[20]=C:\Windows\System32\gdi32full.dll
LoadedModule[21]=C:\Windows\System32\msvcp_win.dll
LoadedModule[22]=C:\Windows\SYSTEM32\MFPlat.DLL
LoadedModule[23]=C:\Windows\System32\USER32.dll
LoadedModule[24]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[25]=C:\Windows\System32\win32u.dll
LoadedModule[26]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[27]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[28]=C:\Windows\System32\ole32.dll
LoadedModule[29]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[30]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[31]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[32]=C:\Windows\SYSTEM32\MFCORE.DLL
LoadedModule[33]=C:\Windows\System32\CRYPT32.dll
LoadedModule[34]=C:\Windows\System32\MSASN1.dll
LoadedModule[35]=C:\Windows\System32\powrprof.dll
LoadedModule[36]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[37]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[38]=C:\Windows\SYSTEM32\mfperfhelper.dll
LoadedModule[39]=C:\Windows\System32\IMM32.DLL
LoadedModule[40]=C:\Windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[41]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[42]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[43]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[44]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\1b2e7f5cc7171797d3aac21369bb10cf\mscorlib.ni.dll
LoadedModule[46]=C:\Windows\system32\uxtheme.dll
LoadedModule[47]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[48]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[49]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\3f854fedbadec6ad04ffdfd963fc7839\System.ni.dll
LoadedModule[50]=C:\Windows\System32\shell32.dll
LoadedModule[51]=C:\Windows\System32\shcore.dll
LoadedModule[52]=C:\Windows\System32\windows.storage.dll
LoadedModule[53]=C:\Windows\System32\profapi.dll
LoadedModule[54]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\47da8da45970f16b48e1d146c7b05b86\System.Core.ni.dll
LoadedModule[55]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\95787f53cd6813458451729fd54953e8\System.Configuration.ni.dll
LoadedModule[56]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\039367fe3994ae89a2745666880d749c\System.Xml.ni.dll
LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_55bc94a37c2a2854\comctl32.dll
LoadedModule[58]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8\comctl32.dll
LoadedModule[59]=C:\Windows\system32\dwmapi.dll
LoadedModule[60]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.608_none_9e9d5d4256d15def\gdiplus.dll
LoadedModule[61]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[62]=C:\Windows\System32\MSCTF.dll
LoadedModule[63]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[64]=C:\Windows\System32\clbcatq.dll
LoadedModule[65]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[66]=C:\Windows\System32\twinapi.appcore.dll
LoadedModule[67]=C:\Windows\System32\AppXDeploymentClient.dll
LoadedModule[68]=C:\Windows\System32\StateRepository.Core.dll
LoadedModule[69]=C:\Windows\System32\MMDevApi.dll
LoadedModule[70]=C:\Windows\System32\PROPSYS.dll
LoadedModule[71]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[72]=C:\Windows\System32\FSClient.dll
LoadedModule[73]=C:\Windows\System32\d3d11.dll
LoadedModule[74]=C:\Windows\System32\dxgi.dll
LoadedModule[75]=C:\Windows\System32\MFSENSORGROUP.dll
LoadedModule[76]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[77]=C:\Windows\System32\vidcap.ax
LoadedModule[78]=C:\Windows\System32\kswdmcap.ax
LoadedModule[79]=C:\Windows\System32\MFC42.dll
LoadedModule[80]=C:\Windows\SYSTEM32\policymanager.dll
LoadedModule[81]=C:\Windows\SYSTEM32\msvcp110_win.dll
LoadedModule[82]=C:\Windows\system32\apphelp.dll
LoadedModule[83]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[84]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[85]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[86]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[87]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[88]=C:\Windows\SYSTEM32\usermgrcli.dll
LoadedModule[89]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[90]=C:\Windows\system32\rsaenh.dll
LoadedModule[91]=C:\Windows\SYSTEM32\edputil.dll
LoadedModule[92]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[93]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[94]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[95]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[96]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[97]=C:\Windows\System32\Windows.UI.dll
LoadedModule[98]=C:\Windows\System32\devenum.dll
LoadedModule[99]=C:\Windows\System32\setupapi.dll
LoadedModule[100]=C:\Windows\System32\WINTRUST.dll
LoadedModule[101]=C:\Windows\SYSTEM32\msdmo.dll
LoadedModule[102]=C:\Windows\System32\mfksproxy.dll
LoadedModule[103]=C:\Windows\System32\ATL.DLL
LoadedModule[104]=C:\Windows\System32\ksproxy.ax
LoadedModule[105]=C:\Windows\System32\d3d9.dll
LoadedModule[106]=C:\Windows\system32\mswsock.dll
LoadedModule[107]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[108]=C:\Windows\System32\NSI.dll
LoadedModule[109]=C:\Windows\System32\rasadhlp.dll
LoadedModule[110]=C:\Windows\system32\napinsp.dll
LoadedModule[111]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[112]=C:\Windows\system32\NLAapi.dll
LoadedModule[113]=C:\Windows\System32\winrnr.dll
LoadedModule[114]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[115]=C:\Windows\System32\wshbth.dll
LoadedModule[116]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[117]=C:\Windows\SYSTEM32\rasapi32.dll
LoadedModule[118]=C:\Windows\SYSTEM32\rasman.dll
LoadedModule[119]=C:\Windows\SYSTEM32\rtutils.dll
LoadedModule[120]=C:\Windows\SYSTEM32\winhttp.dll
LoadedModule[121]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[122]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[123]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[124]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=iCamSourcePro.exe
AppPath=C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=0F27B784A0878835C5D2E779007068DC
MetadataHash=1268606172
« Last Edit: November 02, 2017, 05:49:08 PM by JB01 »

Stefan

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Re: iCamSource Pro has stopped working error - Windows 10
« Reply #1 on: November 11, 2017, 11:06:16 AM »
That is odd that it would fail after recording 3 or 4 videos. Usually if there is a fundamental configuration or hardware issue the things wouldn't make it that far.

Do you know approximately how long it takes for the application to crash? Is it a number of minutes, hours, or days? Is it always tied to the recording of 3 or 4 videos?

If it is tied to the recording of videos then it may be a memory issue. When launching the application, what is the memory usage of the iCamSource Pro in the Task Manager? After the application has been running for a while, but before it crashes, has the memory usage perhaps gone up considerably?