Author Topic: iCamSouce Pro crashing iMac's  (Read 1557 times)

Stefan

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Re: iCamSouce Pro crashing iMac's
« Reply #15 on: January 04, 2017, 06:46:18 AM »
MBL and jwilker, another option is for you guys to send your iCamSource Pro's com.skjm.iCamSourcePro.plist file to support@skjm.com so that we can compare your iCamSource Pro settings to our test system's when attempting to replicate the problem.

You can find your iCamSource Pro's plist file by pressing Shift-Command-G from a Finder window (to open the "Go to folder" popover), entering ~/Library/Preferences/com.skjm.iCamSourcePro.plist and clicking Go.

Please reference this forum post and your username in the email.

Thanks!

Stefan

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Re: iCamSouce Pro crashing iMac's
« Reply #16 on: January 07, 2017, 09:03:57 PM »
UPDATE

After testing many different combinations of camera settings it looks like there is a rather significant memory leak if the iCamSource Pro is configured to detect motion but is NOT configured to record events when motion is detected.  >:(

We will be releasing a new version tomorrow that fixes the issue.

Thank you again for your patience!

Stefan

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Re: iCamSouce Pro crashing iMac's
« Reply #17 on: January 08, 2017, 10:10:31 AM »
Here is a test version of the iCamSource Pro that should stop the memory leak / crashing issue: http://skjm.com/icampro/iCamSourcePro1.3.0.5.dmg

Please let us know if that fixes the problem for you, thanks!

Jay

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Re: iCamSouce Pro crashing iMac's
« Reply #18 on: January 18, 2017, 03:01:04 PM »
This issue also affects the Windows version of  iCamSource Pro.

There is a test version with a fix available here: http://skjm.com/icampro/iCamSourcePro1.3.0.1.exe

This is an executable, not an installer.  It can be launched by double clicking the file (make sure to exit the previous version of iCamSource Pro first).