Author Topic: ICAM pro runs for about 20 minutes then get application error with Windows 8.1  (Read 985 times)

isja693

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I have had this issue for months but finally have a couple of minutes to log this issue.  I have re-installed the software and cleared the registry with no luck.  It appears to get a .NET runtime error at the exact same time event ID 1026 (See below).

Application: iCamSourcePro.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
Stack:
   at <Module>.new(UInt32)
   at <Module>.std.vector<EventRecorderData,std::allocator<EventRecorderData> >._Reallocate(std.vector<EventRecorderData,std::allocator<EventRecorderData> >*, UInt32)
   at <Module>.std.vector<EventRecorderData,std::allocator<EventRecorderData> >._Reserve(std.vector<EventRecorderData,std::allocator<EventRecorderData> >*, UInt32)
   at <Module>.std.vector<EventRecorderData,std::allocator<EventRecorderData> >.push_back(std.vector<EventRecorderData,std::allocator<EventRecorderData> >*, EventRecorderData*)
   at <Module>.ThreadData.RecordAudioBuffer(Int32, AudioByteBuffer*)
   at <Module>.SourceReaderCB.OnReadSample(SourceReaderCB*, Int32, UInt32, UInt32, Int64, IMFSample*)


Below is the info in the application error info from the application log:
Faulting application name: iCamSourcePro.exe, version: 0.0.0.0, time stamp: 0x55f854bb
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18007, time stamp: 0x55c4bcfc
Exception code: 0xe06d7363
Fault offset: 0x00015b68
Faulting process id: 0x5a0
Faulting application start time: 0x01d14e4f1170dd7b
Faulting application path: C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: ea373e1a-ba44-11e5-bef0-74e543c3c719
Faulting package full name:
Faulting package-relative application ID:


Below is the info from the "Windows error Reporting"
Fault bucket 107702684133, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: iCamSourcePro.exe
P2: 0.0.0.0
P3: 55f854bb
P4: KERNELBASE.dll
P5: 6.3.9600.18007
P6: 55c4bcfc
P7: e06d7363
P8: 00015b68
P9:
P10:

Attached files:
C:\Users\isja6_000\AppData\Local\Temp\WER69B1.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\isja6_000\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iCamSourcePro.ex_dcd6296eec6986443629ddf8feb1bde8df871a2_1199a9ef_33306bd4

Analysis symbol:
Rechecking for solution: 0
Report Id: ea373e1a-ba44-11e5-bef0-74e543c3c719
Report Status: 0
Hashed bucket: dea9860615acad0c3a173c8347c5a5a5



I would like to work with one of your developers to get this fixed, I can get it to occur after approx. 20 minutes.

Thanks,
isja693@gmail.com
Jon Altic

Below in the info in the report.wer

Version=1
EventType=APPCRASH
EventTime=130971976865022151
ReportType=2
Consent=1
UploadTime=130971976865803446
ReportIdentifier=ea373e1b-ba44-11e5-bef0-74e543c3c719
IntegratorReportIdentifier=ea373e1a-ba44-11e5-bef0-74e543c3c719
WOW64=1
NsAppName=iCamSourcePro.exe
Response.BucketId=dea9860615acad0c3a173c8347c5a5a5
Response.BucketTable=1
Response.LegacyBucketId=107702684133
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iCamSourcePro.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=55f854bb
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.3.9600.18007
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=55c4bcfc
Sig[6].Name=Exception Code
Sig[6].Value=e06d7363
Sig[7].Name=Exception Offset
Sig[7].Value=00015b68
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.103
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=1e5d
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=1e5d0d2c6fec87d873489f072c940d92
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2696
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=26969a9a4574afea3f06530bbdffced7
UI[2]=C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
UI[3]=iCamSourcePro.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[6]=C:\WINDOWS\AppPatch\AcLayers.DLL
LoadedModule[7]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\SHLWAPI.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[17]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[22]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SortWindows61.dll
LoadedModule[26]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[27]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\MSVCP110.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\MSVCR110.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\MFReadWrite.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\MF.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\MFPlat.DLL
LoadedModule[34]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[35]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\ADVAPI32.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[40]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\MFCORE.DLL
LoadedModule[43]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[46]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[47]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[48]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[50]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\d03a3ddcd6a395878751c5e90fa16915\mscorlib.ni.dll
LoadedModule[51]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[52]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[53]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System\1a6b5095c4416a37f9ca4cf4436d1311\System.ni.dll
LoadedModule[54]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Drawing\c98b70fea45b348a5283fad4dfa4b220\System.Drawing.ni.dll
LoadedModule[55]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\4ee7f7e41d916e3f4ffa520ff42bdbd4\System.Windows.Forms.ni.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\SHCORE.dll
LoadedModule[57]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\comctl32.dll
LoadedModule[58]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee\comctl32.dll
LoadedModule[59]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[60]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.18123_none_dad9a2585bcb0fd8\gdiplus.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[64]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[65]=C:\Windows\SYSTEM32\deviceaccess.dll
LoadedModule[66]=C:\Windows\SYSTEM32\vidcap.ax
LoadedModule[67]=C:\Windows\SYSTEM32\kswdmcap.ax
LoadedModule[68]=C:\Windows\SYSTEM32\MFC42.dll
LoadedModule[69]=C:\Windows\SYSTEM32\ODBC32.dll
LoadedModule[70]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\LcMft.dll
LoadedModule[71]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\WINTRUST.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[75]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\CAL2.dll
LoadedModule[76]=C:\WINDOWS\system32\WinSATAPI.dll
LoadedModule[77]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[83]=C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
LoadedModule[84]=C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[88]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[90]=C:\Windows\SYSTEM32\devenum.dll
LoadedModule[91]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\msdmo.dll
LoadedModule[95]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\LcProxy2.ax
LoadedModule[96]=C:\WINDOWS\SYSTEM32\ksproxy.ax
LoadedModule[97]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[100]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[102]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[103]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\ViperRT.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[105]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\VPUGraph.dll
LoadedModule[106]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\Transcoder.dll
LoadedModule[107]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\VisualFx.dll
LoadedModule[108]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\Denoiser.dll
LoadedModule[109]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\CinVPU.dll
LoadedModule[110]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\DownSampler.dll
LoadedModule[111]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\Requester.dll
LoadedModule[112]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\FaceDetectorDLL.dll
LoadedModule[113]=C:\Program Files (x86)\Microsoft LifeCam\DriverComponents\LCFilter.dll
LoadedModule[114]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[115]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[116]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[118]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[119]=C:\WINDOWS\system32\wshbth.dll
LoadedModule[120]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[121]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[122]=C:\Windows\System32\rasadhlp.dll
LoadedModule[123]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iCamSourcePro.exe
AppPath=C:\Program Files (x86)\iCamSource Pro\iCamSourcePro.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F996BA8F538A11114D18B13C08AD83B3






« Last Edit: January 13, 2016, 06:46:49 PM by isja693 »