Author Topic: login and password problem  (Read 2787 times)

pedrosancho

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login and password problem
« on: September 25, 2014, 05:20:55 AM »
hi ,i have a problem with the identification of icam pro
icamsourcepro 1.0.2 on windows seven is ok , correctly configured and connected to server
router is ok (upnp success)
icam pro on iphone 5S (ios 8) is ok too
i have the good login and the good password on the apps but i have always the message "no sources found" ??????
my Icam app and icamsource 2.7 works perfectly but no the pro !
help me please !

ps: i'm french !

Cheeky

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Re: login and password problem
« Reply #1 on: September 25, 2014, 01:33:18 PM »
Maybe your firewall is blocking it.

pedrosancho

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Re: login and password problem
« Reply #2 on: September 26, 2014, 01:21:55 AM »
Hi,
my router is ok too
my firewall is open for icamsourcepro.exe
 :'(

SKJM Support

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Re: login and password problem
« Reply #3 on: September 26, 2014, 02:33:44 AM »
hi ,i have a problem with the identification of icam pro
icamsourcepro 1.0.2 on windows seven is ok , correctly configured and connected to server
router is ok (upnp success)
icam pro on iphone 5S (ios 8) is ok too
i have the good login and the good password on the apps but i have always the message "no sources found" ??????
my Icam app and icamsource 2.7 works perfectly but no the pro !
help me please !

ps: i'm french !

Please send screenshot of the iCamSource Pro running on your computer to support@skjm.com so we can verify the settings.

 Also, please reference this forum post and your user name in your email.

pedrosancho

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Re: login and password problem
« Reply #4 on: September 28, 2014, 09:08:51 AM »
Thank you for your message but icam pro is ok now ,why ????
i have just create an other camera on icamsourcepro and she's running
Maybe a problem with my webcam ,she's configured automatically on usb/firewire/built-in  and she has an error message when i try it with icamsourcepro (after stopping) !
i send you an screenshot !
best regards