Author Topic: Authorization Failure - Trendnet TV-IP851WIC  (Read 4061 times)

rtis1

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Authorization Failure - Trendnet TV-IP851WIC
« on: July 29, 2014, 10:19:52 AM »
Hello,

I am trying to connect my Trendnet TV-IP851WIC to iCamSourcePro (v 1.0.2), but each time I receive the following error:

401 - Webcam Authorization Failure - Please make sure that the Camera Login and Password are correct and try again.

I am connecting to the camera through the network IP (192.168.1.150) and have tried all of the URLs suggested by the SKJM support page - i am confident the username and password are correct. Could anyone please shed some light on what the problem may be?

Thanks!

SKJM Support

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Re: Authorization Failure - Trendnet TV-IP851WIC
« Reply #1 on: July 30, 2014, 10:52:33 AM »
Are you able to view any of those MJPEG URLs via your web browser?

rtis1

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Re: Authorization Failure - Trendnet TV-IP851WIC
« Reply #2 on: July 31, 2014, 08:35:35 AM »
HI - thanks for your reply. Yes I can get in through Firefox with the following URLS:

http://192.168.1.149/video/mjpg.cgi
http://192.168.1.149/video.cgi
http://192.168.1.149/mjpeg.cgi

but when i use these with iCamSourcePro i still get the authorization failure error

rtis1

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Re: Authorization Failure - Trendnet TV-IP851WIC
« Reply #3 on: July 31, 2014, 08:51:35 AM »
Not sure if this makes a difference, but I seem to only be able to open the URL in Firefox. In IE 11, when I input the URL, the browser asks if I want to open or save the file - if i open it, it just keeps loading a file with an ever increasing file size, but nothing displays. In Chrome, after i input the username and password, nothing seems to happen.

SKJM Support

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Re: Authorization Failure - Trendnet TV-IP851WIC
« Reply #4 on: July 31, 2014, 11:49:18 AM »
Please email a screenshot of the iCamSource settings and a screenshot of Firefox that includes the video and the URL in the location bar to support@skjm.com, so we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Also, please reference this forum post and your user name in your email.

rtis1

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Re: Authorization Failure - Trendnet TV-IP851WIC
« Reply #5 on: August 01, 2014, 08:11:33 AM »
just sent the requested info via email

rtis1

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Re: Authorization Failure - Trendnet TV-IP851WIC
« Reply #6 on: August 08, 2014, 08:22:30 AM »
Sorry for the delay - the camera will not let you delete the username or leave it blank. I was able to remove the password, but i received the same error in icamsource pro. It still works without problem in Firefox