Recent Posts

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1
iCam Pro Support / Video Recordings Export
« Last post by qvilorio on April 26, 2017, 06:58:14 AM »
Hi,

i can't seem to find where/how can one export a video clip out of the app. I navigated to where the videos are store and I see they are in a webm, key and raw format that I cannot play anywhere. Please help!
2
iCam Pro Support / Re: video / sound
« Last post by Stefan on April 18, 2017, 07:16:49 AM »
Thanks.
Can I cancel that service at anytime if I get it and don't use it or don't like it?

Yes, it is simply month-to-month, with no long-term contract or anything.
3
iCam Pro Support / Re: video / sound
« Last post by artwindows on April 18, 2017, 05:59:20 AM »
Thanks.
I realized after my last message that I may've had the emailing of video mixed up with my Ring doorbell which does allow sending of videos.
I'll look into getting the cloud to try it. Can I cancel that service at anytime if I get it and don't use it or don't like it?
4
iCam Pro Support / Re: video / sound
« Last post by Stefan on April 17, 2017, 07:05:52 AM »
Thanks.
Can the video files be downloaded from the cloud?
I'd like to save the videos or share them if possible.
Don't have the cloud yet but would be nice to have them saved.
Thx.
Rick
 :)

Yes, you can download the videos from the cloud to your computer using your web browser. :)
5
iCam Pro Support / Re: video / sound
« Last post by artwindows on April 16, 2017, 12:38:39 PM »
Thanks.
Can the video files be downloaded from the cloud?
I'd like to save the videos or share them if possible.
Don't have the cloud yet but would be nice to have them saved.
Thx.
Rick
 :)
6
iCam Pro Support / Re: video / sound
« Last post by Stefan on April 16, 2017, 11:15:39 AM »
Both iCam and iCam Pro have allowed you to save and send images, but not videos. The video format (WebM) used by iCam Pro is not natively supported by iOS, so they cannot be saved to the Photos / Camera Roll.

iCam and iCam Pro stream both the live feed and any recorded events from the computer running the iCamSource and iCamSource Pro. The cloud service lets users backup the event images and videos that are saved to their source computer to the cloud in case the computer goes offline or is stolen.

iCam Cloud - http://skjm.com/icam/help/cloud.php
iCam Pro Cloud - http://skjm.com/icampro/help/cloud.php

I've used iCam for a long time..  Always liked it, and was always able to email video direct from my phone.. text or email as I recall.  However, recently, when I seem to be emailing or texting a video, only a photo gets sent.  I have iCam Pro and have had it for some time now.  What changed? It's either not working right or something is different than it used to be.   Also, would like to know the difference between having the CLOUD service, vs just viewing my videos.   Seems I have NO way to actually save or share a file currently, but I always was able to before. Is this what the cloud service is for now?

Thanks..
7
iCam Pro Support / Re: video / sound
« Last post by artwindows on April 15, 2017, 12:47:25 PM »
I've used iCam for a long time..  Always liked it, and was always able to email video direct from my phone.. text or email as I recall.  However, recently, when I seem to be emailing or texting a video, only a photo gets sent.  I have iCam Pro and have had it for some time now.  What changed? It's either not working right or something is different than it used to be.   Also, would like to know the difference between having the CLOUD service, vs just viewing my videos.   Seems I have NO way to actually save or share a file currently, but I always was able to before. Is this what the cloud service is for now?

Thanks..
8
iCam Pro Support / Re: video / sound
« Last post by Stefan on April 14, 2017, 09:18:17 PM »
It sounds like you are using iCam instead of iCam Pro. iCam Pro is the app that records videos with sound as opposed to a series of images.

http://skjm.com/icampro/
9
iCam Pro Support / video / sound
« Last post by jolinicol on April 14, 2017, 05:17:34 PM »
Hi.  I am recording from my mac and watching dogs on my phone.  wanting to hear if they are crying / barking.  when i review the recorded events on my phone - no sound.  only sound on the live webstream.  then when i get home, there is no video to record on the computer - only photo stills.  any way to change these things?
10
iCam Pro Support / Re: J14454 camera with iCamPro
« Last post by Stefan on April 01, 2017, 11:30:10 AM »
ther's no crashlog. I'm using this cam for surveillance not for communicating, as I can guess manycam is designed for :))) so my subscription will end before i'll try it :D

A number of our users have used Manycam to enable using certain webcams with our software, so I was wondering if using it would possibly be a temporary solution so that we can further understand the potential cause of the issue. (It may not be an issue specific to the webcam itself, and this would help us narrow it down.)
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