Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - Stefan

Pages: 1 ... 3 4 [5] 6 7 ... 156
61
iCam Pro Support / Re: iCam Pro works on Mac but not on windows
« on: April 30, 2019, 02:03:01 PM »
Your installation may have gotten into a weird state. I would suggest re-downloading and re-installing the iCamSource Pro from our website: http://skjm.com/icampro/support.php

62
iCam Pro Support / Re: icamsource pro no server found.
« on: April 30, 2019, 02:02:50 PM »
Your installation may have gotten into a weird state. I would suggest re-downloading and re-installing the iCamSource Pro from our website: http://skjm.com/icampro/support.php

63
iCam Pro Support / Re: iCam Pro works on Mac but not on windows
« on: March 23, 2019, 11:11:11 AM »
Hi,

I'm an long time user who first used iCam in 2013 as a baby monitor. I'm coming back to the platform to setup multiple surveillance cameras around my house using some spare iPhone 4s's and ipCam.

I first tried setting up iCam Pro source on my iMac and everything works just fine as intended. However, I wanna use my always ON Windows 10 media server instead, but I can't get it to work on there. Well, iCam source works, I can see my cameras feed in the app, but I can't connect my iPhone app to it. I'm always getting "No LAN sources found". My iCam login ARE INDEED correct on both devices.

I'm wondering if there might be some windows firewall settings that I'm not aware of that might be blocking the connection. I'm no windows expert. More of a Mac kinda person.

Thanks

When you click the Start button in the iCamSource Pro on your Windows computer, do you see the words "Connecting ..." or "Connected to Server" in the application title bar?

If you just see "Connecting ..." then yes, it may be blocked by something on your Windows machine, but if you see "Connected to Server" then you should be able to connect.

If you run the iCamSource Pro on your Mac and Windows machine at the same time, using the same login and password for both, do you only see the Mac iCamSource Pro in iCam Pro on your phone?

If so, then if you could visit http://ip4.me/ from the Mac and Windows computers running the iCamSource and email support@skjm.com what it says your computers' external IP address is (it should be the same for both) then hopefully I can look it up in our Broker Server logs and further troubleshoot this issue. (Please be sure to reference this forum post in your email.)

64
iCam Pro Support / Re: 4th generation AppleTV support?
« on: March 19, 2019, 07:59:32 PM »
i am looking at HomeCam as a replacement to iCam.   I am hopeful SKJM will consider to server and client support on the Apple TV Gen4/5.   i really like your solution.

HomeCam is just for HomeKit cameras, is that correct?

We have considered an Apple TV app, but since the primary use of iCam Pro is to view your cameras when you are away from home, it doesn't seem to fit in with the primary use case at the moment. (We also haven't gotten many users requesting it.)

65
We're definitely still working on the Windows version. We've had a number of challenges, so it's been slow going ... But it is still coming!

If the existing Windows version is crashing, is it when it has been running for a while? Or does it crash right after launching or clicking Start?

66
iSpy Support / Re: ISPY and packet lost
« on: March 09, 2019, 11:22:24 AM »
It sounds like you might be using a different, similarly-named app. This is our iSpy Cameras app: https://itunes.apple.com/us/app/ispy-cameras/id329506639?mt=8

67
Perhaps one of the MJPEG or JPEG URLs listed here will work with your camera? - https://www.ispyconnect.com/man.aspx?n=floureon

68
iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages
« on: February 14, 2019, 08:23:01 PM »
What error message(s) are you seeing when you are unable to connect? - http://skjm.com/icam/help/troubleshooting.php

69
Beta Testing / Re: Forgot password to activate iCam app on my iphone
« on: February 14, 2019, 08:18:14 PM »
Since you did not register or create an account to use iCam, you can simply choose another login / password combination and enter it into both iCam and the iCamSource and you should be able to connect.

Getting Started with iCam - http://skjm.com/icam/help/

70
iCam Pro Support / Re: No LAN Sources found on iPhone. No problem on IPad.
« on: February 09, 2019, 11:12:22 AM »
It sounds like you have two routers ... Are they both on the same network? In other words, is one connected to the other? If so, is the second router configured to "bridge" the original router's internal network?

71
iCam Pro Support / Re: Orientation changing by itself
« on: February 02, 2019, 11:19:13 AM »
It sounds like an odd issue with iOS, perhaps if a notification or alert arrives, it may cause the system to change orientation internally, and the app is responding to that change.

I am assuming that turning on the device's orientation lock does not fix the issue?

We may to add a setting in the app to ignore the device orientation with some sort of override.

72
How many iCamSource Pros are you running to connect to your 4 cameras, just the one? Or are there multiple computers running the iCamSource Pro application? (Or iOS devices running the iCamSource Pro Mobile app?)

73
Is your camera using RTSP over UDP, and you are wanting to configure it to use RTSP over TCP instead? If so, I would suggest contacting the camera manufacturer for specific instructions.

74
If you are sometimes seeing the 9x9 grid and you only have 4 cameras, it may be that the cameras were recently stopped and restarted. If you are seeing that without making any changes to the iCamSource Pro, then it may be that the devices running them have spotty connectivity, and they are disconnecting and reconnecting to our broker server.

The root cause of the issue is that when the iCamSource Pro starts, it registers with our broker server that makes the connections between iCam Pro and the sources. When the iCamSource Pro disconnects from the server, it is still registered for about 30 seconds or so before being removed, so if you connect using iCam Pro you may be also receiving stale registered cameras that have not yet timed out.

75
iCam Pro Support / Re: password cannot entered
« on: January 04, 2019, 04:44:11 PM »
Most likely you just need to tap the "Stop" button on the home screen of the iCamSource Pro Mobile before attempting to change the iCam Pro Cloud credentials. Once the credentials have been entered, you can Start the iCamSource Pro Mobile again.

Pages: 1 ... 3 4 [5] 6 7 ... 156