Messages

46

iCam Pro Support / Re: Apple Watch - No Camera Alerts

« on: September 14, 2019, 11:17:07 AM »

We have been able to reproduce the issue using the Windows version of the iCamSource Pro. (If there are any users experiencing this issue that are not using the Windows version of the iCamSource Pro, please let us know.)

We are currently working on tracking down the cause, and will hopefully have a fix available soon.

Thank you for your continued patience with this issue!

47

iSpy Support / Re: Cameras not showing.

« on: August 31, 2019, 11:22:29 AM »

We are the developers of the iSpy Cameras mobile app: https://apps.apple.com/us/app/ispy-cameras/id329506639

It sounds like you are using a different, similarly named product.

48

iCam Pro Support / Re: Requesting Service

« on: August 24, 2019, 11:22:54 AM »

Unfortunately we are the developers of the "iCam Pro” app (https://apps.apple.com/us/app/icam-pro-webcam-streaming/id837194033) and not the “pro icam" app. I would suggest contacting that app’s developer for help.

49

ipCam Support / Re: Always looging in/requesting service.

« on: August 24, 2019, 11:20:04 AM »

This support forum is for the iCam Pro app (https://apps.apple.com/us/app/icam-pro-webcam-streaming/id837194033) and not the “pro icam" app. I would suggest contacting that app’s developer for help.

50

iCam Pro Support / Re: says "connection closed" when going from preview to fullscreen view

« on: August 20, 2019, 04:50:42 PM »

Unfortunately we have been unable to reproduce the issue in our testing. Do you have the latest drivers installed for your webcam?

51

iCam Pro Support / Re: Apple Watch - No Camera Alerts

« on: August 14, 2019, 07:29:38 AM »

Do you still have the "Apple Watch Alerts" checkbox checked in your iCamSource Pro under the Detection tab?

52

iCam Pro Support / Re: No notifications

« on: August 08, 2019, 08:11:02 PM »

It sounds like it works sometimes, but then stops?

There is functionality in the iCamSource Pro to turn off sending notifications if there are no iCam Pro mobile devices registered to receive notifications. (If there are no devices to send notifications to, then the iCamSource Pro is just wasting bandwidth and processing to send notifications to mobile devices.)

When you change the settings and receive notifications for a while, is the Send Notifications checkbox still checked in the iCamSource Pro on your Mac when you no longer receive notifications?

53

iCam Pro Support / Re: Apple Watch - No Camera Alerts

« on: August 08, 2019, 08:07:46 PM »

When you receive the Apple Watch alert, do you see an animated preview image on your watch, showing you a preview of what your camera is seeing before tapping the alert and opening the watch app where you see to "No Camera Alerts" message?

54

iCam Pro Support / Re: Apple Watch - No Camera Alerts

« on: August 03, 2019, 11:13:30 AM »

The watchOS 5.3 update hasn't affected Apple Watch alerts in our testing, and we haven't received any further reports of this issue.

Have you tried uninstalling iCam Pro from your watch (and possibly also your phone), and then re-installing?

55

iCam Pro Support / Re: says "connection closed" when going from preview to fullscreen view

« on: July 27, 2019, 11:16:25 AM »

That is odd ... What version of the iCamSource Pro are you using, and are you running it on a Mac or Windows PC? What version of your computer's OS are you currently running?

56

iCam Pro Support / Re: says "connection closed" when going from preview to fullscreen view

« on: July 22, 2019, 05:43:46 PM »

What input do you currently have selected in your iCamSource Pro under the Audio drop-down? If you temporarily select No Audio are you then able to zoom in on the camera via cellular data?

57

iCam Pro Support / Re: Event folder size resetting

« on: July 13, 2019, 11:16:04 AM »

That is odd ... Are you using the iCamSource Pro on a Mac or Windows PC? Or are you using the iCamSource Pro Mobile on an iOS device?

58

iCam Support / Re: Icam source errors out frequently!!???

« on: July 09, 2019, 05:40:40 PM »

I would love to test a copy of iCamSource 2.9a to see if that solves my problem.

I'm still experiencing the issues

The iCamSource2.9a.exe can be downloaded here: https://skjm.com/icam/iCamSource2.9a.exe

It is an exe, not an installer, so once you download it you can run it from anywhere.

59

ipCam Support / Re: White background ...... @#[-#][*@o^##@[ ........ WHY ?

« on: May 07, 2019, 01:21:50 PM »

You can always create your own HTML page to display the camera image and style it to fit your needs.

60

ipCam Support / Re: White background ...... @#[-#][*@o^##@[ ........ WHY ?

« on: May 01, 2019, 06:40:18 PM »

If you use the Raw JPEG Image or MJPEG Video links (instead of ipCam's own HTML links) you can either use them directly or embed them in your own HTML to style however you want.