Messages

1906

iCam Support / Re: 2 Cameras on local network, but only 1 can be seen at a time

« on: March 22, 2011, 09:39:23 PM »

I looked up your IP address in the server logs and it appears that the login and password on the computers don't exactly match the login and password on the phone/iPad. Please make sure they are all the same. In other words, one login/password for all four (two computers/iPhone/iPad)

It may help to try using a simple login/password, such as a number, temporarily. Your login and password are never sent to the server, just the unique hash value, so I can't tell what is different about the login/password on the computer and the login/ password on the phone, just the fact that they are different.

1907

iCam Support / Re: SqueezeBox Conflict?

« on: March 22, 2011, 09:29:03 PM »

We haven't had any other reports of conflicts with Squeezebox.  iCam doesn't use that port at all.

1908

iCam Support / Re: 2 Cameras on local network, but only 1 can be seen at a time

« on: March 22, 2011, 03:48:43 PM »

Please email the external IP address of the computer running iCamSource to support@skjm.com. To get that, go to http://whatismyip.com in your computer's web browser. We can use that IP address to find your account in the server logs to get more information about what's causing this problem.

1909

iCam Support / Re: REQUEST: Multiple login/passwords for various cameras

« on: March 22, 2011, 01:02:26 PM »

Other users have requested multiple login support, and that is on our list of potential features to add to iCam in the future.

1910

iCam Support / Re: Icam not storing passwords on server ....set login boom pass boom

« on: March 22, 2011, 12:57:20 PM »

The server doesn't store logins or passwords, but it does store a SHA1 hash that uniquely identifies the account. If everyone used the same login / pass it wouldn't crash anything, but people would only be able to connect to as many users as supported by iCam (12 on iphone, 16 on ipad, etc.)

1911

iCam Support / Re: iCam source crashing when camera is offline

« on: March 16, 2011, 11:49:05 PM »

Is it always the same camera that causes the crash?

1912

iCam Support / Re: Problems Getting Through With Edge Or 3G Network

« on: March 16, 2011, 11:33:18 PM »

What error message do you see on your phone when it can't connect?

If you're seeing the Source Connection Error, have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If it still doesn't work with that
option enabled, please let me know what status message appears next to the Auto-Config Router checkbox in iCamSource.

1913

iCam Support / Re: Very Strange problem with ICAM

« on: March 16, 2011, 11:30:48 PM »

Is the webcam video still being displayed correctly in the iCamSource window on your computer?

1914

iCam Support / Re: SuperDVR 4port usb capture

« on: March 14, 2011, 04:40:52 PM »

iCam supports USB webcams, built-in webcams, and IP cameras that output MJPEG formatted data.  If your device is not one of those, then it probably won't work with iCam.