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Messages - MBL

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1
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 13, 2016, 05:08:28 PM »
So here are my findings:

1.1.1.3 did not have memory leak.  Stayed at around 32mb for hours

1.3 with only Built-In webcam running rose to 400mb in 10 minutes
1.3 with only Foscam IP camera running rose to 400mb in 1 hour
1.3 with both camera's running rose to 400mb in 6 minutes
With each configuration that memory number would have steadily gone up, I just decided to cap it at 400mb.

Hope this helps.

2
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 12, 2016, 02:55:22 PM »
The computers do not crash with 1.1.1 installed.

3
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 09, 2016, 12:30:05 PM »
Ok, I've downloaded 1.1.1 on both computers and I'm running them now.  I will report back if either unit crashes.  We only get that crazy gigabites of memory, when the unit is crashing.

To be clear, I've been having the problem for about 3 weeks now.  The computers were upgrade to Sierra some time ago, very shortly after it came out.  As far as updating to the latest iCamSourcePro, that was done whenever the pop up came up that there was a new version available.

Thanks,
Marc

4
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 09, 2016, 11:34:37 AM »
Another update.  My previous post was from my home computer.

With the new version installed on my work computer, it just crashed the computer while I was working on it.

%CPU 0.3
Memory 5.78 GB

Normal when not locked up
%CPU 22
Memory 76 mb

5
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 09, 2016, 08:28:10 AM »
The new version brought my iMac to a screeching halt again.  It happened after the display had been off.  Don't know if that means anything, but a couple of times when the computer started to freeze, it was after I used the mouse to wake the screen.  But, it also happens when I'm actively using the computer.  Only my screen goes to sleep, I have the "put hard disks to sleep when possible" unchecked.  Don't think the screen issues is the problem, but thought it was worth mentioning.

Here's what activity monitor showed when iCamProSource was unresponsive and crashing the computer.
%CPU 0.5
Memory 7.21 GB

6
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 08, 2016, 04:54:54 PM »
It worked after I re-downloaded it.  I will let you know if it fixes the problem.

I did quit iCam for the entire day and no more computer crashes, so iCam (or at least the old version) was definitely causing the computer to crash.

7
iCam Pro Support / Re: iCamSouce Pro crashing iMac's
« on: December 08, 2016, 08:42:10 AM »
I will try and get you that info, but unfortunately it locks up the computer, so it's not easy.  % cpu was 2.2, but I did not get the memory at that time.  Both computers are running the built in iMac camera, plus one Foscam FI8910W network IP camera.  I've been running these same exact setups for years at both locations.  The only thing that has changed on my end is software updates for both the computers and iCamProSource.

I downloaded the new version of the software, but when I click on iCamSourcePro1.3.0.3.dmg, nothing happens.  I have it sitting on my desktop.  Am I supposed to be doing something other than trying to open it?

8
iCam Pro Support / iCamSouce Pro crashing iMac's
« on: December 07, 2016, 04:03:46 PM »
I have 2 iMacs at 2 separate locations running iOS 10.12.1 Sierra and iCamSource Pro 1.3 that have both been experiencing the same problem for around the past 2 weeks.  Once or twice throughout the day (could be after hours of using the computer, or within minutes) the computer slows to almost a halt.  I get the colored spinning wheel and most of the time have to hard reboot the computer, because it takes forever to even close apps to restart properly.  I’ve been shutting down different programs to see what’s causing the issue and today I found that iCamSource Pro is the issue.  I set up my activity monitor and every time the computer starts acting up, I see that iCamSource Pro is not responding.  It takes some time to get the computer to finally respond, but if I can quit iCamSource Pro, the computer will start functioning correctly again.


9
Anyone at SKJM that can help me out?

10
iCam Pro Support / Not working without wifi, please read carefully
« on: May 11, 2016, 08:49:58 AM »
Hello,

I've been running iCamSource Pro at my home and office for years.  For the past few months I've been having the following problem:

When trying to view my 3 home camera's from LTE or 4G signal (strong signal) the pane on the iPhone shows boxes where my home cameras should be, but no picture.  I eventually get a source connection error.  My 2 office camera's show up right away.  If I turn on wifi on my iPhone at either my office, home, or any other wifi network, both the 2 office cameras and 3 home cameras show up. 
Basically it's as if when my phone doesn't have the best possible signal, the home cameras do not show. It's odd since I believe the iPhone is not connecting directly to the home network, but the iCamPro Source server. Both computers are pretty new iMacs running 10.11.4. and my iPhone 6 is running 9.3.1

Any help would be greatly appreciated.

11
iCam Pro Support / Re: Camera locks up
« on: January 22, 2016, 07:45:35 AM »
Nothing?  No insight even from SKJM?  This is happening daily.


12
iCam Pro Support / Camera locks up
« on: January 14, 2016, 10:11:08 AM »
Hello,

Ever since upgrading my iMac's to El Capitan 10.11.2 my built in camera's on 2 of my Mac's lock up.  When I open iCam pro on my phone, it looks as if the camera is working, but it's not live, it's just the last thing the camera recorded.  When I stop and then restart iCamSourcePro on the iMac, the camera becomes live again.  This is happening with 2 different iMacs at 2 different locations which were just recently upgrade to El Capitan.  It's been happening every day or so.

13
Never mind.  Even though it said the cameras were connected, when I recreated my camera names and put in login & password, I didn't have my login in caps like I do on my phone. 
All fixed now.

14
I had the same problem and deleted the plist.  That has corrected the problem and I can see my cameras working from my Mac.  It says I'm connected to the server but none of my home cameras show up on the iPhone app. My office computers do, but not the cameras that are on the Mac with El Capitan.  Nothing has changed with my router and I've been using this program for years.

15
iCam Support / Re: Loss of audio
« on: March 15, 2010, 07:43:13 AM »
The display's go to sleep, but the computers are set not to.  It took 2 days and lost audio again.

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