Messages

1

iCam Pro Support / Re: iPhone App displaying Too Many Cam Screens on LAN Only

« on: January 08, 2017, 03:33:44 AM »

I've emailed you the IP and I've sent a screenshot of my network connections. There is only one green light.

I have since noticed the duplicates are intermittent. For example - If I don't open the iOS app for a while, open it - I have four screens. If I close it and re-open it or refresh the screen immediately, I get duplicates. I've not worked out the timings yet but seems as if it clears the duplicates after a specific period of time. I'm timing it now as I've got the duplicates again.

Strange thing about this all was it worked fine all last week and nothing has changed my end.

2

iCam Pro Support / Re: iPhone App displaying Too Many Cam Screens on LAN Only

« on: January 07, 2017, 02:59:50 AM »

Hi Stefan,

Thanks for your reply.

The set up is as follows:

iMac Running iCam Pro
Three IP Cams

Alum connected via wifi to my network.

I've tried the following to rectify the issue:

Rebooting all wifi cams
Rebooting iMac
Rebooting router
Deleting iCam app on iOS devices
Deleting iCam Pro on imac
Changing username and password on all devices

What have noticed though is if I delete the app on an iOS device and DON'T restore purchases, it works. It's only when I restore purchases?

I have purchased lifetime pro service only.

I'm really confused...

3

iCam Pro Support / iPhone App displaying Too Many Cam Screens on LAN Only

« on: January 06, 2017, 06:33:08 AM »

Hi,

When connected to LAN via wifi, the iPhone app is displaying multiple camera windows, 4 of which are my actual camera displays and the other 5 are windows displaying 'No Image'. When jumping to 4G, this does not happen.



Thanks in advance