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iCam Pro Support / iCamSource Pro dies when Screen Lock occurs on Mac
« on: April 14, 2016, 08:13:49 AM »
I have fought and fought attempting to work out a solution myself but, I am at the point of giving up. The issue is that I have iCamSource Pro installed on my Mac. I have the typical settings on the Mac so that the screen saver comes on at 5 min, display goes to sleep at 15 min, System goes to sleep never. I have the security set so that it requires a password 5 min after the screen saver starts.
What I have noticed is that after the point that the screen lock is enabled (5 min after the screen saver starts), I am not able to view the cameras from my iCam Pro App on my iOS devices. It will keep giving me the "Source Connection Error" message. Once I log back into the system from the screen lock, when I attempt to open the preferences on the iCamSource Pro, it crashes. After I launch the program again, everything works until the cycle continues.
This behavior also exist when someone else is logged in besides the user that is hosting the iCamSource Pro. I know this is not a limitation of the Mac because I have developed software that runs on a user account when another user is logged in on theirs. Is there any foreseeable changes that are going to be made that support this better?
Just as a note, I am not willing to turn off screen lock, as I would assume no one would be. Although, I have other machines I could put this on, I am not really interested in doing that just to avoid this issue. I would prefer for the connection to be at the main computer that gets used most often. I really don't like researching new products when I already have this and have invested a little money in the different apps, etc.
Thanks in advance for your help!
What I have noticed is that after the point that the screen lock is enabled (5 min after the screen saver starts), I am not able to view the cameras from my iCam Pro App on my iOS devices. It will keep giving me the "Source Connection Error" message. Once I log back into the system from the screen lock, when I attempt to open the preferences on the iCamSource Pro, it crashes. After I launch the program again, everything works until the cycle continues.
This behavior also exist when someone else is logged in besides the user that is hosting the iCamSource Pro. I know this is not a limitation of the Mac because I have developed software that runs on a user account when another user is logged in on theirs. Is there any foreseeable changes that are going to be made that support this better?
Just as a note, I am not willing to turn off screen lock, as I would assume no one would be. Although, I have other machines I could put this on, I am not really interested in doing that just to avoid this issue. I would prefer for the connection to be at the main computer that gets used most often. I really don't like researching new products when I already have this and have invested a little money in the different apps, etc.
Thanks in advance for your help!