Messages

1

iCam Pro Support / Re: No Restore button on Android iCam Pro App after purchase. "No sources found" err

« on: December 27, 2018, 08:59:53 AM »

I uninstalled the app and then re-installed it and was able to get this to work, however, the "restore" button did not show up on my phone at any time. The reason I mention this is that it is on every support email I found on this forum and not having it on Android is a bit confusing.

2

iCam Pro Support / No Restore button on Android iCam Pro App after purchase. "No sources found" err

« on: December 26, 2018, 11:55:34 AM »

Getting the "no sources found error" on iCam Pro App for Android. Purchased the lifetime subscription and there is no "Restore" button anywhere on the store page (shopping cart icon) for after purchase. Is this an Android app error? I have had regular iCam working for years and now that I am bumping it up to pro I can't get my phone to connect. All cameras visible in preview. When I click on "Auto config router" in iCamsource Pro, it tells me that "UPnP may not be enabled" and still does not work(UPnP is enabled on my router). I have not had this checked on old iCamsource I was using and it worked fine. I also tied to port forward with no luck. Please help.

3

ipCam Support / Re: App closes even when on preview tab, plugged in, and screen set to never lock

« on: January 22, 2015, 08:38:29 PM »

I have tried it with the preview screen darkened with the same luck. I can't for the life of me figure out why it goes to a sleep mode after an hour or so. I will try decreasing the image size to see if that helps. Would upgrading to IOS8 make any difference if I can on the iphone 4?

4

ipCam Support / App closes even when on preview tab, plugged in, and screen set to never lock

« on: January 20, 2015, 02:06:58 PM »

IPCAM on iphone 4 running IOS7, and I can not keep it running for more than an hour or so as the phone will shut down the app. I have it running on the preview tab with it plugged in and the screen set to never lock. Please let me know what else to check as this essentially makes the app useless after an hour.