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Messages - norwei

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ipCam Support / icamera 1000 problem
« on: September 25, 2014, 08:53:46 PM »
Hi, I am desperate so please bear with me. I purchased an icamera 1000 for my ADT pulse system. I started adding it to the system and it reached the point where it recognized the camera and was upgrading it with something. The screen had a warning do not unplug the camera while the upgrade is going on. So I left it alone but then we had a power outage. When the power came back on, I tried going through the same steps but now the ADT pulse couldn't connect to the camera and it just keeps searching for it. So now I am afraid that the power outage toasted the icamera. The camera has the green light in the middle at the bottom just blinking and blinking.

I apologize if this is not the right forum but I am desperate. ADT said they couldn't do anything because I purchased the camera on my own and tried installing it on my own.

By the way, I tried the factory reset button on the icamera and it doesn't seem to do anything at all.

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