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iCam Support / Great Program - and a note about webcam drivers...
« on: August 24, 2009, 07:26:31 AM »
Hi,

First of all I would like to heavily praise your iCam program. It is terrific being able to see/control 4 webcams from one app so seamlessly. Having sound available on them is a great added feature. I had tried all the other iPhone personal webcam apps and yours was clearly the best.

Looking forward to any/all new features as your product grows and matures.

I would like to also point out how important having the latest webcam drivers really is...

I have 4 webcams setup on three different PC's - all WinXP SP3. One PC has a Logitech and also a Lnksys IP camera. It worked flawlessly with both cams. Two other PC's had Microsoft Lifecams and they worked horribly. The icamsourse would freeze, fail to start, stop for no reason, etc. If I could get it to connect to them as soon as any movement was transmitted they would freeze up. I tried everything to fx these two. Turned off anti-virus, turned off the sound n camsource, unloaded any unneeded apps, even tred setting the CPU priority for icamsource to high. Nothing worked. I scoured your forums looking for "Lifecam" and "freezing" and any/all related troubleshooting - except the one big fix!

I remembered how happy I was that the Lifecams didn't need the drivers installed. I plugged them in, Windows detected both the video and audio interfaces, and said "Your new hardware is ready to use".

Well it wasn't. That was the reason for all my problems. I went back and installed the drivers for the two Lifecams and life is now grand. All four cameras work beautifully, as does the connection to them from my iPhone. So a word to the wise, and I'm a former Windows support person, make sure your drivers are properly installed and up to date. I love when I don't have to install drivers because you often get a bunch of crap from the vendor (especially Microsoft) you don't want with them. This was my reason for not installing the drivers. So yeah, I got some "junk" with the drivers, but I also got four well running webcams. The Logitech install asks if you want the drivers and their webcam apps or just the drivers. In typical MS fashion they just give you everything with no choice. I'll have to dig into the CD to find just the driver install for any future installs.

Anyway, great job on the app, keep up the good programming!

-Joel

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