Messages

1

iCam Pro Support / Re: iCam Pro only works in house, not outside the house

« on: November 24, 2014, 06:06:00 PM »

we have the icam pro installed on her iPhone, it just only shows the camera feed when she is in her house on wifi only/ Not when she leaves the house and only has 3G/4G

2

iCam Pro Support / iCam Pro only works in house, not outside the house

« on: November 24, 2014, 12:24:57 PM »

I recently helped my daughter install Icam source on her Windows 8 PC, and downloaded iCam Pro on her Iphone 5.
I have been a long time user of both apps myself with no problems.
The problem now is that after we set everything up, she can see the live feed from her iphone, only while she is at home.  As soon as she leaves the house, she gets the "no sources running" error.  At that same time, I can be at my house, 7 miles away, and on a different network, and I am able to view her icam source from MY house on my ipad (while she gets the "no sources running error").  What setting are we missing on her iphone?