Messages

1

iCam Support / Re: Troubleshooting 103 - Port Forwarding

« on: October 04, 2009, 05:26:14 PM »

well, it was too good to last of course 

The ports are closed again, even though I've got port forwarding enabled on both the ZyXEL modem and the Linksys router.  I didn't change anything after it had started working earlier today.  I just started up icamsource and left it alone, and shortly after that I found I couldn't access the camera via 3G anymore.  Now I checked the ports with the portchecker applet and found that 12000 is blocked, again.

and I'm stumped, again...

Sorry

2

iCam Support / Re: Troubleshooting 103 - Port Forwarding

« on: October 04, 2009, 10:29:39 AM »

Great!  That worked!  The portchecker now says port 12000 is open.  However, I'm still getting a "source connection error" when using 3G.  I tried disabling the firewall and NAV again but that doesn't help.

Any suggestions?

Thanks.

*** Update:

Now it's working perfectly!  I don't think I did anything special.  In fact I turned the firewall and NAV back on since testing it this morning, but now it works.

Awesome!!

Thank you again.

3

iCam Support / Re: Troubleshooting 103 - Port Forwarding

« on: October 03, 2009, 07:06:02 PM »

The modem is a ZyXEL P-600 Series, Model No P-660R-ELNK

quick update:

in the configuration window for the modem I see a section labeled "NAT - Edit SUA/NAT Server Set" where I can enter a list of "Start Port No", "End Port No", and "IP Address".  Is that where the port forwarding can be done by the modem by any chance?

Thanks

4

iCam Support / Re: Troubleshooting 103 - Port Forwarding

« on: October 03, 2009, 04:35:26 PM »

I just purchased the iphone app and installed icamsource, but I'm having the server connection problem (works fine over wifi, gives "source connection error" message over 3G).  I have a PC running XP and a WRT54GS router.  When I run the portchecker applet it says "UDP Port 12000 BLOCKED". 

I followed the directions at portforward.com: I unchecked "block anonymous internet requests" and added a port-range forward entry for ports 12000-12100 (I'm using DHCP because I'm having trouble setting up the router with a static ip, but I entered the same ip address in the forwarding entry as the one that shows up in my network connections control panel).  The port was still blocked.

I tried switching the router to DMZ mode, but it's still blocked.

I turned off the windows firewall and disabled Norton antivirus but it was still blocked.

Any suggestions?

Many Thanks in advance.