SKJM Forum

Support => iCam Pro Support => Topic started by: wheatman75 on November 02, 2017, 05:18:00 PM

Title: Viewing outside of WIFI
Post by: wheatman75 on November 02, 2017, 05:18:00 PM

Hi

I have purchased iCam Pro and everything is working fine on my home network. 

I am keen to be able to view my camera outside of my network on 4g.  I have purchased iCam Pro Service, but can't seem to find any instructions on how to configure access outside of Wifi.

Can you help???

Cheers

Title: Re: Viewing outside of WIFI
Post by: Stefan on November 03, 2017, 08:23:49 AM

Once you purchase the iCam Pro Service everything may just start working outside of your local WiFi.

If not, there are troubleshooting steps listed here: http://skjm.com/icampro/help/troubleshooting.php

If you are still having issues, what error message are you seeing when you are unable to connect?